Business to Business
Americas Floor Source has been a valued partner of ours for almost 4 years. When we entered the market in 2009, Americas Floor Source was one of the first to accept the challenge to help us grow and develop a brand with a focus on quality and customer satisfaction. From our most affordable homes, to our most elaborate flooring needs, AFS is able to adapt and always present a quality product that customers can be proud of. Everyone associated with AFS has the same goal of doing the right thing. Whether it’s dealing with us as a builder or directly with a customer, they are committed to setting proper expectations and delivering on those expectations. We are very thankful for a partner like Americas Floor Source.
Fischer Homes Indiana
AFS has been one of our top Trade Partners since they started with us in August of 2009. By giving them their first opportunity in Indianapolis they have exceeded our expectations as a new partner and have steadily increased their workload with Westport Homes. They do this by providing excellent service at an affordable price.
With their expertise and guidance we have increased flooring upgrades and added products we were originally reluctant to offer. Their guidance has allowed us to increase revenue through upgrades.
Westport Homes values the partnership with America’s Floor Source and would recommend them to anyone.
Jason and Tim,
I am sure am glad I’m surrounded by such great professionals like you. Congratulations on the articial and your 10 year anniversary. Keep up the great work you and your company makes my life easier.
Also thanks for sharing Dan with me he is very professional, great sense of humor and gets all the information I need very quickly so I can get information back to my clients quickly.
Good luck in the future,
As I told you by phone, Jim Fortney was extremely neat, careful not to damage our property, cleaned up the job when they where done, and did a 100 percent awesome job. Their workmanship is far beyond the typical work that we see in today’s market. I commend them and would appreciate if you would pass along my e-mail to whomever their respective supervisor is. They take a great deal of pride in what they do and deserve recognition for it!
Anthony L. Rood
Distinctive Home Improvements of Central Ohio
Our company demands perfection, and America’s Floor Source delivers it to us. Their timeliness, product, and craftsmanship has raised the bar for others in their field, and quite frankly others don’t compare.
All of that said, America’s Floor Source boasts the best staff in the business. The building industry is synonymous with the words “change in plan”, and they have a very valuable ability to overcome the inevitable surprises. A lot of times people are convinced they are working with a good company when things are running according to plan. It’s the companies that attack the unexpected that are lifelong partners with me…Simply phrased America’s Floor Source gives us the baby without the labor pains.
These reasons are why C. Roy Homes will continue an already long relationship with America’s Floor Source. They are a true extension of our company.
Thank you and well done to the entire America’s Floor Source team!
C. Roy Homes
America’s Floor Source continually satisfies Gossing Construction and our clients with a professional showroom, efficient selection process, timely scheduling, quality installation, and unsurpassed quality control and follow up. All of these things along with competitive and affordable prices on every job.
Dominic Giordano Jr
America’s Floor Source commitment to customer service is a notch above greatness. They treat our customers like family. We wouldn’t shop anywhere else for our flooring needs. Keep up the good work.
I just wanted to take the time to let you know what a pleasure it has been to work with you. Your communication and attention to detail is wonderful! I feel extremely comfortable sending my customers to you because I know that they are in good hands. I just wanted to let you know how thankful I am to be working with you.
Keep up the GREAT work!
Ryan Homes Sales and Marketing Representative
Dear Sir / Ma’am:
I am writing this letter to express our complete satisfaction with America’s Floor Source both as a vendor and business partner. America’s Floor Source has supplied and installed flooring coverings in our homes since 2004. They have consistently received vendor ratings of 100% and have been named “Contractor of the Year”. Jason Goldberg was a member of our 2006 Vendor Advisory Board.
Jason and his staff at America’s Floor Source have only one mission, to deliver the best possible experience to the customer before, during and after the sale. If there has ever been an issue with an install, which there have been very few, I know that before the customer even sees it the issue has been addressed and corrected.
In the current business environment, few companies concern themselves with what is going on outside of their own walls. America’s Floor Source concerns themselves with not only their business but is always looking for ways to assist us in bettering our business. America’s Floor Source is the true definition of a vendor / partner.
Director of Purchasing, Estimating & National Accounts
Being a custom homebuilder in Central Ohio, Decor Blvd/America’s Floor Source is a valuable part of my business. I send my clients to them in confidence knowing they will be taken care of. They save me a great deal of time and energy. My clients enjoy the staff and process of selection. My business is based on great relationships with clients and subcontractors. Décor Blvd/America’s Floor Source stands behind all that they do for me as a builder.
Jerry Brand, Owner
I wanted to take a minute to let you know that we have been more than satisfied with the excellent customer service we get from your company. We have received numerous compliments from our customers about your service crew members. Again, thank you very much and keep up the great work.
I want to thank you and the members of your staff for the fine job they have done on my projects over the past several years. My clients expect quality materials and workmanship, and I expect on-time installation and competitive pricing, I get all of these components from your company….
Gary S. Cox
Cox and Sons Construction
There are a number of members of the team of people with whom I work with at America’s Floor Source that are obviously very committed to always delivering top-shelf service to our company. Even more importantly, everyone is VERY responsive when I have concerns and or suggestions about ways in which things can improve.
The main thing that makes America’s Floor Source unique is the fact that the company can work with any type of customer. With the huge showroom, America’s Floor Source is able to work with an ultra-custom home buyer or offer a few standard selections for those customers seeking durable but affordable products. Service to both the builder and our customers is the main reason why we continue to use America’s Floor Source.
Thank you so much for the prompt service and great installation that your crew does!!
Crown Pointe Apartments
This is long over-due, but I needed to send you a note of thanks. I have had nothing but compliments and notes of gratitude pouring in for any job involving America’s Floor Source. AFS has been thorough, timely, informative, professional and the level of customer service is outstanding. Dustin is doing a great job at building relationships with the property managers and our company as a whole. So, on behalf of myself and RPM, thank you for AFS’s level of excellence.
Real Property Management, Inc., AAMC®, AMO®
Just a note to say Thank You!
The carpet installation at my property today was perfect in every way.
We’re looking forward to a long term relationship with you and would love to have the same installers as often as fits the schedule.
I just wanted to thank you for the work that your guys did for me at Dublin Glen Apartments in Brownsburg , IN .
Every crew that you sent in was very thorough and professional . The work was excellent and done in a timely manner . They always cleaned up after themselves without being asked to and were very good to work with.
Thank you for everything and I look forward to using your company again in the future.
Terry D. Smith
President S&R Custom Homes , Inc.
P.S. Joe Bain was terrific to work with in scheduling. He got people there when he said he would.
We have used America’s Floor Source for over seven years and have been extremely pleased with the attention to detail and extraordinary customer service. We can count on follow up phone calls and prompt assistance on any pricing or stock issue. I would recommend them to anyone in the business.
We have consistently been using America’s Floor Source for almost 5 years now. They always stand behind their products and installation. America’s Floor Source provides the best service in the flooring industry.
Eric J. Campbell
Vice President of Operations
I just wanted to let you know that we are very proud and honored to launch operations at your Cincinnati branch.
For over 5 consecutive years Diamond Carpet Services [DCS] has been extremely pleased with the service you and your team have provided to us as our sole Carpet and Flooring provider. I shall personally applaud Todd Sandberg and his crew for always being there to fulfill all of our needs. That is the best formula to create a strong bond and loyalty and undoubtedly Todd has achieved that.
I feel that part of being successful is to become part of the changes in life and adjust ourselves accordingly. And a new change is taking place with the growth and expansion of America’s Floor Source [West side store and Cincinnati]. DCS is committed to provide excellence in service to meet every single aspect of your expectations by taking pride in what we do best, that is to provide you with the highest Installation service to achieve growth and goals.
Here’s to a very productive and successful 2010!
Joel Ochoa, Operations
Diamond Carpet Services
Todd has given us his cell number from day one. He also allows our customers to call his cell phone. Basically, he never misses a call. If he does, he has voicemail and email and checks it non-stop all day, every day. Any time we call and leave him a voicemail, he calls us right back. He makes sure we are taken care of at all times. Many times he calls us during the day to make sure our orders are correct. Todd is also able to print off our sketches. From those sketches, he figures all of our flooring cuts for us and orders the carpet himself, which takes a huge burden off us. He emails AND faxes all orders, and then calls to ensure we received them so there is no miscommunication. There is never a time when Neverman Construction is not a top of his “to do list.” And if he is going to be out of the office (even for a second), he will email us and let us know who is handling our account for that day so we know exactly who to call with any questions. Basically, his organization goes without saying, and he treats us as if we are his largest account.
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